Smithton Investments Ltd
Privacy Policy
This Privacy Policy was last updated on 25th February 2021
Our Commitment to Privacy
We take your privacy and personal data very seriously and are committed to upholding the highest standards of personal data protection, compliance with the law and best business practices. This Privacy Policy is designed to help you understand why and how we collect your information. How we store your information and keep it safe. This policy also sets out your rights helping you make informed decisions when you are using our website and using our Services.
We are also committed to adhering to and promoting the seven general principles set out in the General Data Protection Regulation (2018) which are integral to this Policy.
- Lawfulness, fairness and transparency.
- Purpose limitation.
- Data minimisation.
- Accuracy.
- Storage limitation.
- Integrity and confidentiality (security)
- Accountability.
- Information
Our company is Smithton Investments Ltd registered in the UK. We own and operate a Website http://www.smithtoninvestments.com where we offer our Service to provide expert assistance and property management for Clients who want to buy, sell, or invest in property.
We may be both a data controller and data processor of personal data and have a Data sharing agreement with any company we share personal data with where necessary to ensure that your data is handled appropriately, correctly and in compliance with the General Data Protection Act 2018 (GDPR).
This privacy policy will explain how we use the personal data we collect from you when you visit and use our website or Services. We will also explain the type of data and information we collect from you and how we use it and how you can opt-out.
You agree that this privacy policy applies to users and visitors of this website and anyone who uses our Services or contacts us through this website or by email or telephone.
We have divided this policy into seven sections to make it easier for you to find the information you need.
- Information. Who we are and what our obligations are.
- Disclosure, which tells you about who collects your data.
- Purpose, why we collect your data and information and how we use it.
- Consent, we explain how your data and information will not be shared or used without your permission, with the choice to opt-out.
- Security. How we keep your data safe and how we store it.
- Access, how you have access to your data and how you can change or edit it and what your Data protection rights are.
- Accountability, how you can correct your data, how you can contact the person responsible for overseeing your data.
- Disclosure
Data we collect
We may collect the following data:
Personal identification information such as, but not only, name, email address, city or town, date of birth, financial information about you and employment history.
How we collect your data
You provide Smithton Investments Ltd with most of the data we collect when you submit your contact details on our website, email us, and when you give us details and financial information so we can provide our Services or from cookies when you browse our Site.
We may collect and process data when you register online, email us, call us or talk to one of our representatives, fill out forms or we may ask you for specific information. Or if you voluntarily complete a customer survey or provide feedback on our website and use our website by your browser’s cookies.
We may also indirectly receive your data from third-party websites or referrals from other companies.
You also consent to your personal details being shared with third parties or associates if appropriate. For example, we may refer you, if appropriate, to mortgage finance brokers who provide property loan facilities.
- Purpose
Why we collect your data
Smithton Investments Ltd collects your data to process your registration and manage your account so that we can offer our services. We may need your contact details so we can email you with information on property and our services we think might interest you. We may need your information to manage invoice and payment processes. We may also, require proof of funds or other financial information to provide our Services and as part of our legal obligations and due diligence process and in compliance with anti-money laundering guidelines and legislation. Your data may also help make our services we offer better and to give you an improved experience.
With your consent, we may refer you to other companies who may offer additional services you require, in which case we will need to share your contact details with them.
We will not share any other type of personal data except contact details with any other company, partner or associate unless you give you specific consent for us to do so.
Marketing
Smithton Investments Ltd would like to occasionally send you by email information such as newsletters about property or our services we think you might be interested in.
If you have agreed to receive emails from us containing promotional offers to your email address, you can easily unsubscribe from this at any time. We will no longer send you such marketing information.
You have the right to request that Smithton Investments Ltd do not contact you for marketing purposes at any time.
If you wish to let us know that you no longer want to be contacted for marketing purposes, you can email us at info@smithtoninvestments.com.
- Consent and Legal Basis
Our legal basis for collecting your data is consent, but there may be other grounds. We may have a Legitimate Interest in collecting your data to prevent financial crime or fraud. We may also have a legal requirement to collect certain types of data to prevent money laundering. In this case, the applicable law may be the Proceeds of Crime Act 2002 (POCA), the Terrorism Act 2000 and the Money Laundering, Terrorist Financing and Transfer of Funds 2017. For more information on the legal bases for collecting personal data please refer to the General Data Protection Regulation (2018) and the Data Protection Act (2018).
Your data or information will not be used, sold, transferred or otherwise disclosed without your consent, a legitimate interest or legal requirement. You are also able to opt-out or discontinue using our website and take back the consent for the use or dissemination of data or identifiable information. The information at the end of this page tells you how to contact us if you wish to opt-out.
Consent to Withdraw
You are entitled to withdraw your consent at any time for any or all of your data. However, this may mean that we cannot offer you a full service.
Information concerning minors
Only children over the age of 13 are allowed to give consent for the use of their data. We do not request or process data from children under the age of 13 unless consent from whoever holds parental responsibility for the child has been given in writing. However, minors under the age of 18 are not permitted to use our website or services, therefore, we do not process data for any person under the age of 18.
- Security
How we look after your data
Smithton Investments Ltd uses SecureCMS which means that your data is stored and managed in our CMS system. Only specific authorised people have access to this data.
You can ask us to provide you with information on what data we have stored about you. We will correct or erase data if you ask us unless we need it for legal reasons.
We will keep your personal identification details including email addresses for only as long as you are using our website or are using our Services or use your account. We will keep your data only as long as we need it, However, in some cases, it may be a legal requirement for us to keep certain financial data for up to 6 years. Also, for your convenience, we do not delete your account immediately after you have used it in case you return to our website to use our Services again. Once any of these periods have expired, we will delete your data by removing it from our CMS system database.
You can ask us to delete your data at any time, provided there is no legal requirement for us to keep it.
Contact us if you would like to know more about making such requests at info@smithtoninvestments.com.
- Access
Your data protection rights
We want to make sure you are fully aware of all of your data protection rights. Every user of our website is entitled to the following:
The right to access – You have the right to request Smithton Investments Ltd give you copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Smithton Investments Ltd correct any information you believe is inaccurate. You also have the right to ask us to complete the information you think is incomplete.
The right to erasure – You have the right to request that Smithton Investments Ltd erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Smithton Investments Ltd restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to us processing your personal data, under certain conditions.
The right to data portability – You have the right to request that Smithton Investments Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
Privacy policies of other websites
Our site may contain links to other websites. Our privacy policy applies only to our site, so if you click on a link to another Website, you should read their privacy policy.
Changes to our privacy policy
Smithton Investments Ltd keeps its privacy policy under regular review and places any updates on this page.
- Accountability
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights. Or you would like to correct any inaccurate data, opt-out or withdraw your consent, please, do not hesitate to contact us. We have one month to respond to your request.
Your personal data is important and we take our legal responsibilities seriously, our authorised Smithton Investments Ltd staff members are more than happy to deal with any issues or questions you may have concerning your personal data.
Or email us at info@smithtoninvestments.com
How to contact the appropriate authority
If you wish to make a complaint or you feel that Smithton Investments Ltd has not addressed your concerns satisfactorily, you may contact the Information Commissioner’s Office (ICO). For further or more detailed information on your data protection rights, please visit the UK ICO website at https://ico.org.uk.
Smithton Investments Ltd
Cookie Policy
Last updated on 25th January 2021
We have divided our Cookie Policy into three parts, firstly Consent, which explains how you can agree or refuse the use of cookies on your computer. Secondly, Disclosure, explains and informs you about the types of cookies we use. Thirdly, Opting Out describes how you can opt-out from consent and how you can contact us for information.
- Consent
Our Policy
Smithton Ltd (Smithton) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website at https://www.smithtoninvestments.com.
It may include any other media form, media channel, mobile website, or mobile application related or connected to our website that will help and improve your experience.
You have the option to consent to us placing cookies on your computer or opt-out or change your cookie settings. You may do this by clicking on the buttons and links on the cookie banner at the bottom of our home page. We will not place cookies on your computer unless you give us your consent.
For further information about what cookies are and what they do, please visit https://www.allaboutcookies.org/.
We may make changes to this Cookie Policy at any time and for any reason. We will let you know about any changes by updating the date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on our website. You do not have the right to receive specific notice of each such change or modification.
We encouraged you to review this Cookie Policy from time to time to stay informed of updates. We will presume that you are aware of and have accepted the changes in any of Smithton’s updated Cookie Policies by your continued use of our Website after the date we have posted the latest Cookie Policy.
What are cookies?
A “cookie” is a string of information that assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to our website. We use cookies on our website to keep track of the services you have used. For example, record registration information, record your user preferences, keep you logged into our website, and track the pages you visit. Cookies help us understand how our website is being used and improve your user experience.
- Disclosure
Cookie Types
We may use the following types of cookies when you visit our Website, functionality cookies or preference cookies and session cookies.
You should be aware of the following types of cookies.
- Advertising Cookies
Advertisers and ad servers may place cookies on your computer to display advertisements that might interest you. These cookies allow advertisers and ad servers to gather information about your visits to our website and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.
- Analytics Cookies
Analytics cookies monitor how users reached our website and how they interact with and move around once on our website. These cookies let us know what features on our website are working the best and what features can be improved.
- Our Cookies
Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which our website will not work correctly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser but may affect the functionality of our website.
- Personalisation Cookies
We use personalisation cookies to recognise repeat visitors to our website. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit our website.
- Security Cookies
Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorised parties.
- Website Management Cookies
We use website management cookies to maintain your identity or session on our website or if you log off unexpectedly. Any information you enter is retained from page to page. It is not possible to turn these cookies off individually, but you can disable all cookies in your browser.
- Third-Party Cookies
Third-party cookies may be placed on your computer when you visit our website by companies that run certain services we offer. These cookies allow third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.
- Opting Out
How Cookies are Controlled
Most browsers accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of our website.
For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:
Besides, you may opt-out of some third-party cookies by using the Network Advertising Initiative’s Opt-Out Tool.
Other tracking technologies
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on our website to help customise our website and improve your experience. A “web beacon” or “pixel tag” is a tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails and acquire other statistical data. They collect only a limited set of data, such as a cookie number, the time and the date of a page or email view, and a description of the page or email on which they reside. It is not possible to refuse web beacons and pixel tags. However, you can limit their use by controlling the cookies that interact with them.
Our Privacy Policy
For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy on our website. We have placed a link in the footer on our home page. This Cookie Policy is part of our Privacy Policy. By using our website, you agree to be bound by this Cookie Policy and our Privacy Policy.
email:info@smithtoninvestments.com
